See how we take care of our customers' experience with reliability, top quality and more
Mike is the very best. The other day I had a problem with my dishwasher. There was making funny noise. I sent Mike a quick text. He came over to have look at it. He suggested that I buy a drain pump because it would be cheaper for me. I bought the pump and sent him a quick text. He came by within 24 hours and installed it. Now that is service!!! Mike is knowledgeable, conscientious, punctual and believes in good customer service. By the way, I do not usually write reviews but this time I had to. What a man. Thanks Mike and I will be sure to give you a call next time I have a problem with a major appliance. Many thanks.
-John and Mary
~ Jean L
Phoned for information on where to buy parts. Not helpful in anyway. I would likely not use them if I had a more serious repair to do.
Sharing a little information can be a great way to create customer service. Just saying. 👍🏻
~Great to hear a solution to my feedback. This is a pro move. Thanks for addressing this and I will surely adjust my opinion and have also reflected this in a new rating.
💯
~ Christian h
Upon answering my phone call, Troy was very helpful and made every effort to efficiently schedule servicing for our refrigerator repair. Our technician, Michael, was punctual, ensured everything was kept clean and orderly, answered any questions I had and readily offered explanation as to what he diagnosed the problem to be. From start to finish, we had a great experience with Electra Fix and I would not hesitate to use them again.
~ Denise L
My fridge wouldn’t turn off and I urgently needed help during the long weekend, however, the majority of the repair stores were closed. The only one that was open was electra fix and they were able to quickly fit me in their schedule. The repair guy was also very professional and quickly figured out the problem in less than 30min.
~ Reza J
Michael arrived very punctual and extremely professional ! Michael was helpful and very clean and did not mind any questions as he was knowledgeable and polite and caring ! He also was attentive to our mini golden doodle who just loved him
Would appreciate being able to have him back for any additional issues
Thank you Michael
~ Carol A
We had an issue with our Bosch dishwasher. Our dispatcher Troy and technician Michael were both outstanding.
We had fantastic quick service with clear explanation of the issue and a fair price for the service. I am very pleased overall, thankful that everything works well again, and would highly recommend.
~ Bradley G
I explained to the business owner a problem with the dryer and sent him a video of the concern. He immediately replayed with simple instructions how to fix it by turning the dryer drum. Since than it worked perfectly and he did not charge anything. Thanks Electra Fix.
~ DEMOANE A
I was really impressed with this company! When I called them because my freezer stopped cooling, they responded immediately and came out the same day.
Their service is absolutely fantastic – highly professional, fast, and reliable. Plus, they offered a good price for the repair. Thank you!
~ Alex P
Cold called the business to request a washer repair - they made sure to discuss pricing over the phone and made sure I agreed before sending out a tech (very up front!), tech then arrived when he said he would and got the job done quickly! Straight-up honest people, will be using again!
~ Trevor M
The company was quick to diagnose the issue with my washing machine, order a part and install the new part. The technician, Michael, was very helpful and even showed me what the problem was. He was efficient at his work. The team answered my emails and questions quickly.
~ Brittni W
Had a Family member in Kelowna call me about their Oven having an issue. Told them I would take care of it. Called Electrafix and they were able to send a technician that day. They provided excellent service and were able to make the repair. Very happy with this company and would use again.
~ Parallel 6
Had problems with my fridge and oven, Michael was professional, pleasant and very knowledgeable. Once thinks we’re fixed he gave me good advice on how to properly care for appliances. I definitely recommend him. One more thing, I really appreciated him wearing shoe covers in the house :)
~ Patricia M
My clothes dryer was repaired by Maxim, at Electra Fix in Kelowna, BC. This was done quickly, with a friendly respectful attitude. This customer service is top notch. I highly recommend their services.
~ Ron C
Love this company as I needed someone ASAP!
Called for a service to fix my freezer that stopped cooling, they
came on the same day!!!.
Highly recommended as they are very professional, fast and reliable.
~ Eitan I
My fridge failed in the worst time possible, luckily I've called this company and they were able to fix it the same day. The technician was super friendly and professional and price was very reasonable as well. I Highly recommend.
~ German O
I would like to express my appreciation for the service I received. The company came to me quite quickly and diagnosed the problem. The fixing time corresponded to the problem and they even made sure to clean after themselves. Thank you
~ Boris R
Electrafix gave me a time window and a courtesy text telling me when they would arrive to the minute. They did the work - fixed the appliance in the least cost way. Im putting their number in my permanent contacts. Great guy.
~ mark g
Very fast and efficient. Came within a few hours of calling, fixed problem quickly and charged a reasonable price. Michael the tech was excellent and would highly recommend.
~ Nelson S
We had Micheal come fix our washing machine and the response time was quick, he made quick work of the job and was very professional. Would highly recommend this company!
~ Jaime L
We had quick and efficient service from a great tech, friendly and pleasant. We have used ElectraFix before and will again -- although we hope we won't need them.
~ Dave K
Great repair shop!
Came on time and fixed my broken dishwasher, seemed very knowledgeable and charged a very reasonable price.
Highly recommend to anyone!
~ Alex Z
Very reliable and knowledgeable! Came on time to repair fridge that had broken down. Highly recommend for anyone in Kelowna!
~ Tal J
I had great experience with Electra Fix tech!!
Professional.
Good price!!
Thank you for fixing my freezer!!
~ Ilya K
Had a dishwasher repair, the technician was very professional and friendly solved the problem in no time. Very happy with the service.
~ Igor K